Return policy

Cancellations

To guarantee fast processing and shipping, all orders will be started almost immediately after an order has been placed. Therefor we reserve the right to deny any cancellation requests.

Reprints

Your order will be reprinted at no charge if:

• Your package was damaged during transit. We may ask you to send us a picture to verify the damage.
• You did not receive your package. Please follow up with our customer service or check the tracking information to determine if your package was lost or stolen during transit.
• An error was made on our side.

We will reprint your order for 50% of the original cost plus shipping if:

• We printed the item with your text or image/artwork, but your order was not what you were expecting. Wrong color, grammatical error, etc.

Returns

Due to the nature of our products, we do not accept returns.

Refunds

If an error was made on our side or the package was damaged during transit and you do not want us to reprint your order, we will provide a refund. A credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.

Exchanges

We don’t offer exchanges. We do replace items if they are defective or damaged.  Please contact us.